Privacy Policy

Last updated: August 2025

At Vibrancy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.vibrancy.info](http://www.vibrancy.info).

1. Who we are

Vibrancy is a creative content platform focused on connection, community, and storytelling. For the purposes of data protection law, we are the “data controller” of your personal information.

2. Information we collect

We may collect and process the following information about you:

Information you provide directly, such as your name, email address, and any details you share via contact forms or newsletter sign-ups.

Technical information– including IP address, browser type, time zone, and how you interact with our website (via cookies or similar tech).

3. How we use your information

We use your information to:

* Respond to your enquiries and provide services you request.

* Send newsletters or updates if you’ve opted in.

* Improve our website experience.

* Comply with any legal obligations.

We will never sell your personal data to third parties.

4. Legal bases for processing

We only process your information where we have a legal basis to do so, such as:

* Your consent (e.g. for newsletters).

* To fulfil a contract with you.

* To comply with legal obligations.

* Our legitimate interests (e.g. improving our site and services).

5. Sharing your information

We may share your data with trusted third-party service providers who help us run Vibrancy (such as website hosting, analytics, or email services). They are only allowed to process your data as instructed by us and in compliance with UK GDPR.

6. Cookies

Like many websites, we use cookies and similar technologies. Cookies are small text files placed on your device that help our site function, improve your browsing experience, and allow us to understand how visitors use our website.

Types of cookies we use:

*Strictly Necessary Cookies** – These are essential for the site to function (e.g., remembering cookie preferences).

*Performance & Analytics Cookies** – These help us understand how visitors use the site (e.g., Google Analytics).

*Functionality Cookies** – These remember choices you make to improve your experience.

*Advertising/Targeting Cookies** – Only if used (you can delete this section if you’re not running ads).

Managing cookies

When you first visit our site, you’ll be asked whether you accept or reject non-essential cookies. You can also manage cookies through your browser settings at any time by:

* Deleting cookies already stored.

* Blocking future cookies from being set.

Please note: blocking certain cookies may affect how our website works.

7. Your rights

Under UK data protection law, you have the right to:

* Access the personal data we hold about you.

* Request corrections to inaccurate data.

* Ask us to delete your personal data (“the right to be forgotten”).

* Restrict or object to our processing of your data.

* Withdraw consent (where applicable).

Lodge a complaint with the *Information Commissioner’s Office (ICO)** at [www.ico.org.uk](https://www.ico.org.uk).

8. How we protect your information

We take appropriate technical and organisational measures to keep your data secure. While no method of transmission over the Internet is 100% secure, we do our best to protect your information.

Data retention

We keep your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

Contact us

If you have any questions about this Privacy & Cookie Policy or how we handle your data, please contact us at:

[email protected]